Applied for BUSINESS VENTURE last month and got approved instantly, but the card's been locked ever since. All because I put my name in the wrong word order when filling out the form.
Made about 10 phone calls, submitted documents 3 rounds, now submitting the 4th round, each round takes 10 Business days.
The human brain can no longer comprehend these banks' behavior.
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This is no longer just a matter of name order—the bank's internal processes are linked one after another, and each step requires waiting a full ten business days before the next one can proceed. After four rounds, the time cost is unreasonably high. If there are further developments, it would be helpful to add how it was ultimately resolved, as that would be valuable for others facing similar situations.