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Why don't non-tech people use AI Agents like Claude?

yu
yu

2 months ago

I'm a teacher of a foreign language. And I never thought that I could make a project without knowledge of code or could delegate routine tasks to an AI agent.

I tell my colleagues and non-tech people (friends) about my experience using Claude Code or Cursor but they immediately start to answer like "No, it's too hard and I don't trust it". But after some discussions in PLAIN language about it, they become open-minded. WOW!

Thanks to my friends and husband (they're IT specialists) who showed me that AI Agents and skills are not only for them. But some people (like me) don't have such a society and continue to think that a non-IT person is outside of it.

Do you have non-IT friends or colleagues who use it? Why did they start to use it? How did they understand how to use it?

It's really interesting for me because I was scared just by downloading Claude to my computer :):):)

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sanqi
sanqi2 months ago

It's just interest. You need to be interested to write it, and it needs to be fun like a game to write it. But to make it fun, there are actually some barriers to entry. I also work at a company, but there are only three people around me who have built an agent as an orchestrator and use it. Even if the company has over 2,000 employees, there are few who use agents. In Korea, there are so many people who sell lectures with trivial knowledge. All they say is to make thousands of dollars a month just by making skills and writing prompts well. In Korea, people think there's something special about AI. I have this strange notion that you can only do this if you have to learn tremendous skills or acquire them from people. In fact, AI is the best and most capable instructor, even though...

yu
yu2 months ago

Yes, I agree.

sanqi
sanqi2 months ago

It's just interest. You need to be interested to write it, and it needs to be fun like a game to write it. But to make it fun, there are actually some barriers to entry. I also work at a company, but there are only three people around me who have built an agent as an orchestrator and use it. Even if the company has over 2,000 employees, there are few who use agents. In Korea, there are so many people who sell lectures with trivial knowledge. All they say is to make thousands of dollars a month just by making skills and writing prompts well. In Korea, people think there's something special about AI. I have this strange notion that you can only do this if you have to learn tremendous skills or acquire them from people. In fact, AI is the best and most capable instructor, even though...

Emma Tcherkezian
Emma Tcherkezian2 months ago

I think there's a lack of training and outreach to inform non-tech people of the use cases. Like, on a detailed, "what are the actual advantages" level. As a lawyer, my understanding of AI agents is that they go out and do stuff independently with minimal human guidance, and... I'm just not sure when I would need that? If I'm writing a brief, AI could produce the initial draft, but then I should revise it and ask for specific improvements. That hardly seems agentic. I guess with large litigations, AI agents could constantly be browsing the discovery documents and improving our outline of the facts, but I'm not in that situation too often.

You have to understand that, outside of tech, sales people often dumb down AI to such a low level. Legal tech vendors almost uniformly say how their AI tool is awesome and will improve your practice so much, but simply refuse to describe what it will actually DO. "Trust me bro, it's totally worth $500 / user / month." I can't justify that outlay without understanding what it's going to do, specifically.

yu
yu2 months ago

I think the biggest missing piece is showing people the before picture, the manual, painful process, so the after leap with an agent is dramatic enough to overcome skepticism.

meisan
meisan2 months ago

Because they haven't tried it yet

That's also the reaction of my friend when I introduce it to him, he said all sort of stuffs until I guide him to build an app and let him do it , that's it

Right now after few weeks, he's already building and deploying website for free HAHAHAHAHAHAH

yu
yu2 months ago

He is lucky that he has such a friend :) maybe they haven’t tried because of scary too :)