1 day ago
I really can't figure out how to use these points to buy flights. Although this credit card seems to have insurance, it's not as good as the Ritz, and it's still a half-baked portal.
I've only bought Frontier before...
Whether you can get a credit instead of a refund depends on the specific fare rules—not every ticket can be converted into a usable credit.
Insurance is actually worth confirming separately: whether booking through the portal and redeeming points both trigger the relevant coverage—the terms don't necessarily say the same thing. You've only flown Frontier before, so when switching to another airline, it's best to check the change and cancellation policies first before deciding how to use your points.
I'm not quite following your question. By "redeem tickets and convert to credits," do you mean booking a ticket with points and then canceling it for travel credit, or converting points directly into statement credit? The rules and actual value you get differ quite a bit between these two paths, so it's best to confirm which one you're aiming for first—otherwise the discussion can easily end up off track.