RedNote posts are getting more and more outrageous, launching a fierce attack on the Southwest "Big Law"
muse's clever use of the Southwest Big Law. As everyone knows, Amex's airline reimbursement is currently only... muse's clever use of the Southwest Big Law - RedNote Copy and open rednote to view the note
I feel like this trick might work on the West Coast, but flights and change/cancellation policies on the East Coast aren't necessarily the same.
The post doesn't mention how long reimbursement takes to arrive, whether refunding a ticket counts as compliant, or whether repeated actions would trigger risk controls—you'd better confirm these points first to avoid crossing any lines.
The core issue is that these approaches rely on rules that haven't been closed off yet. Once the terms are tightened or the system catches on, the more buzz they get, the faster they stop working.
Screenshots alone aren't enough—it's best to note the post's publication date and the corresponding reimbursement period, since the conclusion may change once the terms are updated.
You can start by testing the process with a small amount or a one-time transaction, and keep screenshots of refund and change records, bills, and expense reimbursement entries; but only if this truly complies with the cardholder agreement—otherwise, the money you save won't be enough to cover the hassle that follows.
This kind of reimbursement depends heavily on the fare class and the change/cancellation timing. Which price point and fare class did you test with? Would the conclusion be completely different if you booked it another way?
Before you rush to follow the post, I'd suggest going through the official airline reimbursement terms and recent DPs, especially the reimbursement timeline and trigger conditions—make sure you've got it all clear before you act.