Changed the address to a tax-free state and there's still tax. Does anyone know what part went wrong?
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果子还是果饼儿1 week ago
喜欢荔枝1 week ago
Just looking at the billing address for tax-free states doesn't always work. Some carriers calculate taxes based on the number's registered location or service address. Is the address you changed the billing address or the service address?
暴暴鱼1 week ago
When you mention PAYG, do you mean the prepaid kind? If it's prepaid, the tax might be added at the top-up stage rather than on the monthly bill, in which case changing your address may not affect it. Also, how exactly does Tello's wireless credit get applied—does it directly reduce the plan fee, or is it listed as a separate line item? If it's convenient, could you share the tax line items and rates on your bill? That would make it easier to figure out which part isn't matching up.
HERRIA1 week ago
Some states do charge separate taxes on prepaid wireless service, which doesn't necessarily align with tax-free state policies.
peijie1 week ago
Just a heads-up: after changing your address, it's best to wait until the next billing cycle to check. Some systems still withhold tax based on the old address, so the change may not take effect right away in the current cycle.
Is this tax applied to the wireless credit portion, or is it added to the entire bill?