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I Finally Got My First Paying Customer for the AI Agent Platform I Have Been Building. Here Is What Building It Actually Taught Me

sanqi
sanqi

2 months ago

For a time I kept seeing the same thing when I talked to small businesses. They had too many tools, not too few. Someone was manually copying leads from a form into a spreadsheet. Someone else was checking a Slack channel every hour just to forward messages along. It was not work it was just boring and repetitive and it took up a lot of time.

So I started building Pushable. The idea is simple - you tell it what you want done, in plain language, like you're explaining a task to a new coworker, and it sets up the routine and runs it on its own from then on. No workflow builder to learn, no code. It just plugs into the tools you already use — Gmail, Sheets, Drive, Slack - and handles the boring part.

Last week we got our first actual paying customer. He's running the agent as a chat bubble on his website, handling conversations that used to go straight to his inbox. Small win, but it was the first time it really hit me that this wasn't just something I found interesting to build — it was something someone was willing to pay for.

Some honest stuff from the process:

The "just describe it in plain language" part sounds simple, but getting it to reliably interpret vague instructions took way more iteration than I expected

I overbuilt this early on - started with agent memory, OAuth integrations, the works - before realizing the actual wedge was way simpler than I was treating it

Pricing was its own headache. I landed on credits-per-completed-task instead of a flat fee, still not fully sure that's right long-term

Still very early days - one paying customer, a few others trying it out. Posting this mostly because I've gotten a lot out of reading other people's build threads here and wanted to pay that forward.

Happy to answer anything about the build, the automation space, or how it works.

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Emma Tcherkezian
Emma Tcherkezian2 months ago

The “too many tools, not too few” point is strong positioning. A lot of automation products sell magic, but the actual buyer pain is usually one boring handoff that happens every day.

For the next customer, I would document the before/after in very concrete units: minutes saved, manual checks removed, handoffs automated, and what still needs human review. That will make the product easier to trust than a generic “AI agent platform” pitch.

yang
yang2 months ago

Congrats. The “too many tools, not too few” bit is painfully real. Feels like a lot of early products win not by adding magic, but by removing 2 or 3 dumb manual steps people do every day. First paying customer is a big signal you found one.

meisan
meisan2 months ago

congrats on the first paying customer. the insight that businesses have too many tools instead of too few is spot on. when you scale from one user to a team, the bottleneck shifts from task execution to shared context. we found that wiring agents directly into slack channels where the team already works stops the tool sprawl entirely.